Privacy policy

Last updated: 23 March 2026

1. Data controller

The data controller is Clément Ravier, entrepreneur individuel (micro-entreprise), 3 Rue Paul Emile Victor, 69380 Chazay-d’Azergues, France.
Contact email: hello@withmerova.com
Phone: +33 6 79 13 02 10

2. Personal data collected

identity data (name, first name);
contact details (email address and, where voluntarily provided, phone or business information);
information relating to your business or practice;
the content of messages submitted through the contact form or by email;
limited technical data used to secure the website and measure first-party audience on a limited basis.

3. Purposes and legal bases

Purpose	Legal basis
Responding to contact, demo or information requests	Pre-contractual steps and/or legitimate interest
Managing business follow-up with prospects and professional contacts	Legitimate interest
Ensuring the proper functioning, maintenance and security of the website	Legitimate interest
Limited first-party audience measurement	Legitimate interest, insofar as the measurement remains limited and non-advertising

4. Mandatory or optional nature of data

Data marked as required in the contact form is necessary to process your request. If you do not provide it, it may not be possible to respond.

5. Recipients

Your data is only accessible, within the limits of their respective roles, to the publisher and to strictly necessary technical service providers, including:

Hetzner Online GmbH, for hosting infrastructure;
Brevo / Sendinblue France SAS, for transactional email delivery.

6. Retention periods

Lead and contact request data: maximum 12 months from the last meaningful contact.
Limited technical and security data linked to website operation: maximum 12 months.
If a contractual relationship is later entered into, contractual and accounting documents may be retained for the legally required retention period.

7. International transfers

Hosting is based in the European Union. Some technical service providers may involve processing or access outside the European Economic Area depending on their own infrastructure and sub-processors. Where applicable, such transfers are framed by the safeguards implemented by those providers under applicable law.

8. Your rights

Subject to applicable law, you may have the right to access, rectify, erase, restrict, object to, or request portability of your personal data.

To exercise your rights, contact: hello@withmerova.com.

You also have the right to lodge a complaint with the CNIL.

9. Cookies and tracking technologies

Please refer to the Cookie Policy for more information.