Private AI for luxury travel planners

A more refined way
to handle client communication.

Merova is a private AI assistant built for luxury travel planners — helping you respond faster, follow up more consistently, and handle day-to-day client communication with greater ease.

See how it works

Setup included. No technical knowledge required.

Draft replies · Qualification notes · Follow-up support · Internal summaries

Merova — Assistant
Inbound enquiry · 09:41
“Hello, we’re looking for a private villa in the Maldives for 8 guests in late December. Budget is flexible, but privacy and exclusivity matter. Could you help?”
Merova — Draft reply
Dear [Name], thank you for reaching out. We would be delighted to help with this trip. A private villa stay of this kind calls for the right balance of privacy, service and location. I’ll prepare a curated first selection and come back to you shortly with a few strong options.
Drafted in your tone · Ready to review
Qualification
Budget flexible · 8 guests · Privacy priority · December travel
Internal note
High-value lead · Strong intent · Follow-up today
The offer
✦ Pilot access · Now open
Designed around your way of working.

Merova is not a generic self-serve tool. Each setup is tailored to your practice — your tone, your workflow, your client expectations, and the way you prefer to handle enquiries.

  • AI assistant included
  • Guided onboarding and calibration
  • Adapted to your tone and workflow
  • Private, dedicated environment
  • Custom integrations available on request

Access is offered selectively. Pricing is discussed based on scope, workflow complexity and level of support.

✦
Pilot Access
A structured pilot to evaluate Merova in your real workflow before any longer-term decision.
◈
Tailored Onboarding
We calibrate the assistant with you — around your tone, your standards and the way you work.
⊙
Private Environment
Your setup runs in a dedicated environment, not a shared public interface.
⌥
Custom Integration
For practices that need more, deeper workflows and connected systems can be designed on request.
Why Merova

More responsiveness for your clients.
Less friction for you.

Built for the pace and expectations of luxury travel planning — not adapted from a generic support tool.

01
Respond faster to every enquiry
Draft thoughtful first replies in seconds, in a tone that matches your brand.
02
Qualify requests elegantly
Clarify travel intent, priorities and fit before investing time in a full proposal.
03
Stay responsive without becoming busier
Keep communication moving without adding more manual follow-up to your day.
04
Maintain the tone your clients expect
Ensure a consistent standard across replies, follow-ups and client-facing communication.
05
Prepare follow-ups without effort
Generate polished follow-ups and reminders so conversations do not go cold.
06
Spend less time rewriting and recapping
Turn rough notes into client-ready language and generate internal summaries automatically.
In practice

How Merova fits into your day.

From the first enquiry to internal follow-up notes, Merova supports the small but important parts of client communication that consume time every day.

01
Drafting first responses to new enquiries
New client request → polished first draft in seconds
02
Qualifying a new travel brief
Identify budget, travel intent, preferences and timing early
03
Preparing thoughtful follow-ups
Stay present after proposals, calls or periods of silence
04
Rewriting messages in your brand tone
Turn fast working notes into refined client communication
05
Capturing preferences and next steps
Create structured internal notes after calls and exchanges
The process

Introduced quietly into your workflow.

A careful implementation in three steps — with no technical setup required on your side.

I
Onboarding call

We begin with a focused conversation about your practice, your clients and how you currently handle communication.

II
Calibration

Merova is adjusted around your tone, vocabulary and preferred way of working. You review, refine and validate.

III
Daily use

The assistant becomes a discreet part of your workflow — ready when needed, never intrusive.

Higher-touch options
CRM and tool integration
Connect Merova to the systems you already use.
Team configuration
Support multiple advisors while preserving consistency of tone and standard.
Custom workflow design
Create more specific output logic, internal routing or process support.
Ongoing advisory
Refine and extend the setup as your needs evolve.
Beyond the standard

A more bespoke layer, when needed.

For practices with more complex operations, Merova can go further than day-to-day drafting support.

That may include deeper integrations, custom workflows, team-level setups, or more specific operational logic built around your business.

“Every practice works differently. Where a more tailored implementation is needed, we scope it carefully and build accordingly.”
Questions

Answered honestly.

If something is not covered here, we are happy to discuss it directly.

Is the AI assistant included in the setup?
Yes. The assistant is part of the setup itself, not an add-on. Access, calibration and support are included in the implementation.
Do I need any technical knowledge?
None. The setup is handled for you. The goal is to improve your workflow, not add technical overhead.
Is Merova replacing my client relationships?
No. Merova supports the operational side of communication, but your judgment, taste and client relationship remain entirely yours.
Can it adapt to my tone and communication style?
Yes. That is one of the most important parts of onboarding. We calibrate it around how you already communicate.
Is there a pilot or trial phase?
Yes. We currently open new setups through a structured pilot phase.
Can you build a more custom implementation?
Yes. More advanced setups are possible and are scoped individually.
How is my data handled?
Your setup runs in a private environment and is not part of a shared public workspace.
Get started

See how Merova could fit
your way of working.

We’ll look at one or two real scenarios from your practice and show you what a Merova setup could look like in context.

Pilot access available on request  ·  Pricing shared during the introductory conversation